Your First Ticket

1. Open Home Desk in the sidebar and select New Ticket.
2. Enter a title and a description, choose its kind (Bug, Enhancement, Question or Task), set a priority if it matters and check the category (it starts as Home Assistant, and you can search for another). Then select Create. The ticket is New and shows in the Inbox.
3. Open the ticket. Set the priority and category, add labels, and comment. The first change moves it to In Progress and into Working.
4. When it is fixed, type the cause and the fix in the comment box and select Resolve. The text is saved as the resolution.

The ticket moves to Completed. It closes after the delay set in Settings. Reopen puts it back.

The clock icon on a ticket shows its full history. The search box in the header, Search all tickets…, finds tickets across every tab.

Next

• Getting Around
• Household Reports
• Home Assistant Repairs
• Events and Automations